Error Accessing Document
Last updated by Sandeep Dinesh 2 years ago Hey there, Kbee had an issue while accessing this document!
Most likely, this means that Kbee does not have permission to access this document. Make sure the Google Doc is shared with kbee-app@appspot.gserviceaccount.com
If this document is a Drive Shortcut, make sure the original document is shared with kbee-app@appspot.gserviceaccount.com . This usually happens when you create a Drive Shortcut directly in Google Drive. When you create a drive shortcut in Kbee, Kbee will automatically share the document with this email if possible.
Once you share the document with this email address, you may have to refresh the page a few times to clear the cache.
If you are still having trouble, please email us at support@kbee.app or send us a message using the in-app chat widget.
